Customer Support Specialist with ENG (Relocation to Brno CZ, 1400 EUR)

Firma Grafton Recruitment
Místo pracoviště Brno-město
Kontaktní osoba Soukup Eduard
Kontaktní telefon (+420) 542 424 511
RegionJihomoravský

Detail pozice:

DESCRIPTION
- Provide technical support for clients – voice and chat support (in English only)
- Resolution of various issues
- Cooperation with technical departments on advanced issues
- Educating customers
- Providing detailed information regarding products and services in professional manner
- Meet desired KPIs given for the role
- No sales activities required or included

REQUIREMENTS
- Fluency in English languge is a must (B2 level for chat support, C1 for phone support)
- Open-minded approach towards technology (if you know how to use your smartphone, you should be just fine)

OTHER INFORMATION
Benefits:
- Company contribution to pension fund or lifestyle purchases (e.g. gym/wellness)
- Meal vouchers and beverage discounts
- Sickness compensation plan
- Private medical program
- Company risk & life Insurance policy
- 25 days of holidays
- Tech lab training environment
- On-site parking

For more related job opportunities visit www.grafton.cz/en/job-search?utm_source=email

Reference number: 16-28-231914/FB

 

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